Aatrix :: Correcting "Error: Aatrix Updater missing." 

Correcting "Error: Aatrix Updater missing."

FAQ: How do I correct the error, "Aatrix Updater missing."?

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Question: How do I correct the error, "Aatrix Updater missing."?

Answer: The error indicates that the Aatrix Updater and your Aatrix Top Pay/Ultimate/Paycheck program application icon are not in the same location. They should both be in the Aatrix program folder located in your Applications folder.

If the Aatrix Updater or your Aatrix Top Pay/Ultimate/Paycheck program application icon has been moved out of the Aatrix program folder in Applications, they will need to be moved back into your program folder in Applications for updates to be properly installed.

If you need help locating or moving the items back into place contact, support at 701-746-6017 or by email at support@aatrix.com for assistance.




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