Search Our Knowledgebase (Windows; U.S.)
When you first log onto your account at https://efile.aatrix.com, you will first be brought to the Home tab.
The Home tab has the following options:
- Dismiss specific or all reminders generated from the Calendar.
- Change eFile password.
- Change your Security Question, Answer, or Image.
- Update Preparer Contact Information.
- If you have elected to get reminders via SMS/Text, you can elect to stop receiving reminders via Phone or update your phone information on file.
- If you need to verify your email address with Aatrix, you may do so by selecting Verify Email Address. This will send you an automated email.
- You can also search our Support Knowledgebase/FAQs.
