Aatrix: An Innovative Solution for e-Filing of All Payroll Reports and Payments Electronic filing of payroll reports and payments is no longer a trend, it is a business essential. Virtually all federal and state agencies are moving to 100% electronic… https://customer.aatrix.com/news/2016/04/aatrix-named-top-50-most-valuable-microsoft-solution-provider-companies/
Learn how employee/recipient notices are printed on the W-2, 1099, and 1095 Forms. Aatrix Printing and Mailing When electing to have Aatrix print and mail the employee/recipient copies, the notices will be pre-printed onto the back of the form. This applies… https://customer.aatrix.com/support/knowledgebase/windows/us/year-end/printing/printing-employeerecipient-notice/
Learn about amounts due during the W-2 and 1099 process on state reconciliation returns. During the W-2 and 1099 process for states, if your state reconciliation return has an amount due on the return, Aatrix will not be handling this payment. At this time, state… https://customer.aatrix.com/support/knowledgebase/windows/us/year-end/form-intro/amount-due-state-reconciliation-returns/
Learn about the System Error related to Windows Updates. The program cannot start because api-ms-win-multibyte-l1-1-0.dll is missing from your computer. This issue happens when the computer is not up to date with windows updates.… https://customer.aatrix.com/support/knowledgebase/windows/troubleshoot/system-error/
Learn how to troubleshoot update issues. When running the automatic update, if errors are encountered please have the company's internal IT department try and download the test files at {CCM:BASE_URL}/info/updates to… https://customer.aatrix.com/support/knowledgebase/windows/troubleshoot/update-issues/
Learn more about troubleshooting this error message. Session Creation Errors can be caused by internet connection issues, the lack of Aatrix's safe sites, or communication is being blocked by either firewall or security… https://customer.aatrix.com/support/knowledgebase/windows/troubleshoot/session-creation-error/
Learn to troubleshoot this error message. If the message "Cannot Convert Input DB:" is being received, it is most likely that part of the Aatrix program is still open. Please minimize screens to find the already opened… https://customer.aatrix.com/support/knowledgebase/windows/troubleshoot/cannot-convert-input-db/
Learn about eFiling the Michigan 5080 Form through Aatrix. The state of Michigan will accept multiple 5080 Forms. Processing this form through Aatrix we will be submitting only the withholding information. It will be the employer's… https://customer.aatrix.com/support/knowledgebase/windows/us/standard/state-local/michigan-5080-form/
Learn about processing the 941 and changes made for Q2 2020. The following significant changes have been made to Form 941 to allow for the reporting of new employment tax credits and other tax relief related to COVID-19. The new credit… https://customer.aatrix.com/support/knowledgebase/windows/us/standard/941/processing-941-q2-2020/
Learn about 941 payment being made at the same time as the 941 Form. Payments are accepted during processing of the Federal 941 quarterly return. The payment must be under $2500.00 to be made at the same time as the 941 Form. If the payment amount… https://customer.aatrix.com/support/knowledgebase/windows/us/standard/941/941-form-payment-information/
Learn why your reports are printing with an "Expired" watermark. When the "Expired" watermark appears on the tax form when printing, it means the automatic update was not taken. To remove this watermark, go back and run an automatic update.… https://customer.aatrix.com/support/knowledgebase/windows/us/standard/history-save-print/expired-watermark/
Learn how to update W-2, 1099, and 1095 submission dates. Go to https://efile.aatrix.com Login. Navigate to the Filings tab. Click the check box next to the AFID you wish to update submission dates. Once a filing has been… https://customer.aatrix.com/support/knowledgebase/windows/us/getting-started/manage-filings/update-submission-dates/